We're here for you
Moving home is an important decision and can be both exciting and nerve-racking in equal measure. It’ll be important to you to find the right property and location and we can help you through the mortgage maze by finding you the right mortgage to suit your needs and circumstances. You can view all our current mortgages here.
If you want to improve your home or raise money for other eligible reasons we're here to help you.
Just call us on 01509 631950 to talk to one of our friendly qualified Advisers or you can request a call-back at a time convenient to you.
When your product ends
It’s easy for existing borrowers to switch their mortgage product when their deal ends and far easier than applying for a new mortgage because there’s no solicitor involvement and much less paperwork to complete. We’ll contact you in plenty of time before the end of your current deal to tell you about our exclusive range of existing borrower loyalty products.
Change your mortgage
If you need to change the term of your mortgage, add or remove a borrower, change your repayment method or update us on any other changes please contact us on 01509 631950 to speak to one of our friendly advisers.
Experiencing financial difficulty
At The Loughborough we understand that there may be times when you could be facing difficulties in making your mortgage payments.
Should you be experiencing financial difficulties or think you might not be able to meet your mortgage repayment now or in the future it’s important that you contact us without delay on 01509 631952.
Our Mortgage Service team is available from 9.00am to 5.00pm Monday to Friday. Your call will be answered personally by one of our friendly and trained team members who will work with you to understand your individual circumstances and to try to agree a solution that meets your needs.
You can also find practical advice in this booklet produced by the Money Advice Trust and the Building Societies Association.